Effective Date: 22/02/2025
Last Updated: 24/02/2026

These Terms & Conditions (“Terms”) govern your use of the website elyoshi.com, the Elyoshi mobile application (“App”), and the Elyoshi online store (“Webstore”) operated by Elyoshi (“Company,” “we,” “us,” or “our”).

By accessing or using the Website, App, or Webstore, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Company Information
Business Name: Elyoshi Elenoki studio
Business Owner: Marlous Mondt
Registered in: The Netherlands
Email: [info@elyoshi.com]
Chamber of Commerce (KvK): 85499854
VAT Number: NL004114657B44

2. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our services.
By using our services, you confirm that:
You have legal capacity to enter into a binding agreement.
All information you provide is accurate and complete.

3. Scope of Services
Elyoshi provides:
Creative digital products (e.g., oracle decks, planners, templates, artwork)
Physical products (if applicable)
Subscription-based or one-time purchases
Creative content via Website and App
Downloadable digital tools
Community or guided experiences (if applicable)
We reserve the right to modify, discontinue, or update any service at any time without prior notice.

WEBSITE TERMS

4. Intellectual Property
All content on elyoshi.com, including but not limited to:
Text
Artwork
Designs
Logos
Oracle decks
Digital downloads
Audio/video content
App features
is the exclusive property of Elyoshi unless otherwise stated.
You may not:
Copy, reproduce, modify, distribute, resell, or exploit any content
Use our materials for commercial purposes
Reverse-engineer digital products
All rights reserved.

5. User Conduct
You agree not to:
Use the site for unlawful purposes
Attempt to hack, disrupt, or damage the site or app
Upload malicious code
Impersonate another person
Post harmful or abusive content
Violation may result in termination of access.

WEBSTORE TERMS

6. Orders & Payments
All prices are listed in EUR unless otherwise specified.
We reserve the right to:
Refuse or cancel orders
Correct pricing errors
Limit quantities
Update product descriptions
Payments are processed through secure third-party providers. We do not store full payment details.

7. Digital Products – No Refund Policy
Due to the nature of digital products:
All digital sales are final.
No refunds will be issued once access or download has been provided.
By purchasing digital content, you explicitly waive your 14-day right of withdrawal under EU consumer law (where applicable).

8. Physical Products (If Applicable)
If physical products are offered:
Shipping times are estimates.
We are not responsible for carrier delays.
Risk transfers upon delivery.
Consumers in the EU have a 14-day right of withdrawal unless the product is customized, sealed digital media, or otherwise exempt.
Return shipping costs are the responsibility of the customer unless the product is defective.

9. License for Digital Products
When purchasing digital content, you receive:
A non-exclusive
Non-transferable
Personal-use license
You may not:
Share files publicly
Resell or redistribute
Upload to third-party platforms
Use in PLR resale unless explicitly licensed

MOBILE APP TERMS

10. App Usage
By downloading and using the Elyoshi App, you agree:
Not to copy or modify the App
Not to reverse-engineer or extract source code
Not to use the App for illegal purposes
We may update or discontinue features without notice.

11. App Subscriptions (If Applicable)
If the App includes subscriptions:
Billing is managed through Apple App Store / Google Play.
Subscriptions auto-renew unless canceled.
You must cancel through your app store provider.
We are not responsible for third-party billing systems.

12. User Accounts
You are responsible for:
Maintaining confidentiality of login credentials
All activity under your account
We may suspend accounts for violations of these Terms.

DISCLAIMERS

13. No Medical or Psychological Advice
Elyoshi products and content are for educational, creative, and personal growth purposes only.
They are not:
Medical advice
Psychological therapy
Legal advice
Financial advice
Always consult licensed professionals where appropriate.

14. Limitation of Liability
To the maximum extent permitted by law:
Elyoshi shall not be liable for:
Indirect or consequential damages
Loss of income
Loss of data
Emotional distress
App downtime
Technical errors
Use of our services is at your own risk.

15. Availability & Technical Issues
We do not guarantee:
Continuous availability
Error-free operation
Compatibility with all devices
We may suspend access for maintenance or upgrades.

16. Third-Party Links
Our Website or App may contain links to third-party websites.
We are not responsible for:
External content
External privacy practices
Third-party services

17. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including:
Natural disasters
Government actions
Internet outages
Pandemics
Supply chain disruption

DATA & PRIVACY
Your use of our services is also governed by our Privacy Policy.
Please review it at: elyoshi.com/privacy-policy

TERMINATION
We reserve the right to:
Terminate access
Suspend accounts
Refuse service
if you violate these Terms.

GOVERNING LAW
These Terms are governed by the laws of The Netherlands.
Any disputes shall be submitted to the competent court in The Netherlands.
For EU consumers, mandatory consumer protection laws of your country may apply.

CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Website, App, or Webstore after updates constitutes acceptance of the revised Terms.

CONTACT
For questions about these Terms:
Email: info@elyoshi.com
Website: https://elyoshi.com

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